Terms of Services

Effective Date: March 6th, 2026

Welcome to Take Care Cleaning Inc.. By accessing or using our website (“Site”), services, and products, you agree to abide by the following Terms of Service (“Terms”). If you do not agree, please refrain from using our Site or services.

1. Services Provided

Take Care Cleaning Inc. provides residential and commercial cleaning services designed to maintain clean, healthy, and well-maintained spaces. Our services may include:

Standard home cleaning

Deep cleaning

Move-in / move-out cleaning

Airbnb and short-term rental cleaning

Apartment and condo cleaning

Janitorial and commercial cleaning services

Service availability may vary by location and scheduling.

2. Eligibility

To use our services, you must be at least 18 years old and legally capable of entering into contracts. By using our services, you confirm that you meet these requirements.

3. No Guarantee of Specific Results

While we strive to provide high-quality cleaning services, we do not guarantee specific outcomes beyond our service commitments. Results may vary depending on factors such as the condition of the space, accessibility, and customer cooperation.

4. User Responsibilities

By using our services, you agree to:

Provide accurate and truthful information when booking services.

Ensure safe and reasonable access to the property during scheduled service times.

Secure pets and notify us of any hazards or special cleaning requirements.

Use our services in compliance with all applicable laws.

Failure to meet these responsibilities may result in service delays or cancellations.

5. Payment & Refund Policy

Certain services require payment prior to or at the time of service.

Fees and pricing will be clearly communicated during the booking process.

Payments may be processed through approved payment providers.

Refund requests are evaluated case-by-case and must align with the terms specified in your service agreement or booking confirmation.

6. Privacy & Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information:

https://contact.takecarecleaners.com/privacy-policy

Important:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7. Intellectual Property

All content on this Site—including text, graphics, logos, images, and service descriptions—is the property of Take Care Cleaning Inc. and is protected under copyright law.

You may not copy, modify, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability

Take Care Cleaning Inc. is not responsible for any indirect, incidental, or consequential damages arising from the use of our services or inability to access certain features of our Site.

9. Third-Party Links

Our Site may contain links to external websites for informational purposes. We are not responsible for their content, policies, or practices.

10. Service Termination

We reserve the right to suspend or terminate services if:

There is a violation of these Terms

Our staff encounter unsafe working conditions

Our services are misused or abused

11. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

12. Updates to Terms

We may update these Terms periodically. Any changes will be posted on our Site, and continued use of our services indicates acceptance of the revised Terms.

13. Contact Information

For any questions or concerns, contact us at:

📍 Take Care Cleaning Inc.
1004 - 50 Lombard St
Toronto, Ontario M5C2X4
Canada

📞 Phone: +1 647-492-8558
📧 Email: [email protected]

14. SMS Program Terms & Compliance

Program Name: Take Care Cleaners SMS Updates

Program Description:
Users who opt in may receive appointment reminders, service updates, important notifications, and occasional promotional messages related to cleaning services.

Opt-Out Instructions

You can cancel the SMS service at any time by texting “STOP.”
After sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

Rejoining Instructions

To rejoin, sign up again as you did initially and we will resume sending SMS messages to you.

Help Instructions

If you experience issues with the messaging program, reply with the keyword “HELP” for assistance or contact us at [email protected] or +1 647-492-8558.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies.

For privacy-related inquiries, please refer to our Privacy Policy at:
https://contact.takecarecleaners.com/privacy-policy

Compliance Statement

This messaging program complies with CTIA and TCPA guidelines, ensuring that users’ consent and opt-in data are protected and respected.

Legal Compliance Note

By opting in, you confirm that you have the authority to consent to receive SMS messages at the phone number provided and agree to these terms.